Paying the school
What the balance on your payments page is made of, how a card payment finishes, how long a payment link lasts, and what a saved card lets the school do.
Written for parents
Your payments page shows one figure per child, and nothing about it is stored — it is worked out on every visit: the price of every subscription that is running, frozen or still waiting to start, minus everything that has settled, plus a place held on a paid event and anything taken from the shop on account. The button beside it pays for the subscription, so the total can be larger than that button can settle: an event place is paid from “Events”, a shop item from “Shop”.
Paying by card
- Press “Pay now” on the child. The charge is created as the screen opens, and the amount appears under “Amount due”.
- Read the amount. On a subscription with a payment plan it is the next installment due, not the whole balance, and there is no field to change it.
- Fill in the card under “Card details”. Those boxes are the payment provider's own, and the school never sees the number.
- Decide on “Save this card for future charges” under the fields; it stays off unless you turn it on.
- Press pay and let it finish. The screen will not let you leave while the card is in flight, and the answer that counts comes from the school's own records, not the card form.
A link the school sends you
A school can send a link instead, in a message or with a reminder about money owed. It opens a page with the school's logo, “Amount due”, the child's first name and card fields, and asks for no login on purpose: these links are made to be forwarded to whoever in the family is paying. The charge behind it expires 3 days after the school created it, and opening the page does not renew it, so an old link stops taking cards and the school has to send a fresh one. A link already paid opens saying “Payment received” rather than charging again.
The card on file
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