Help centre
How to run your school in this app — the steps, and the things the system will not do for you.
Getting started
Running the school
Register a student
Add a child at the desk, why the guardian's phone number matters more than anything else on the form, and what registering does not do.Read thisHealth declarations and medical certificates
What the school keeps about a child's health, who is allowed to read it, and what happens — and does not happen — when a certificate expires.Read thisSet up a class and its roster
Create a weekly class, put the same class on several days without typing it twice, and the one thing about the class WhatsApp group that surprises every school.Read thisCancel a class or close a day
When the school cannot run a class — a burst pipe, a show in the hall — one action tells every family, stops the reminder, and gives each child the class back as a make-up credit.Read thisTake the register
Marking a day's classes, what the scanner writes that the register does not, and the sweep that finishes a half-marked register for you twelve hours later.Read thisRecording a child's progress
What one assessment stores, who may write one, why the family is never told, and what can never be corrected.Read thisHow a missed class becomes a make-up
Which absences earn a credit, how long it lasts, how the desk books one, and the two places the system does something you did not ask for.Read thisFreeze a subscription while a child is away
What a freeze actually does to the end date, who is allowed to start one, and why a frozen child is not the same as an absent one.Read thisRun an event and get families registered
Creating a one-off event, how a spot is held before the money arrives, and what happens to a spot nobody ever pays for.Read thisPackages, and the subscriptions sold from them
A package is the offer; a subscription is one family's copy of it. How to build one, how its price and term work, and why editing it never reaches a family who already bought.Read thisTake a payment, at the desk or by link
The collect dialog, cash and card and transfer at the desk, sending a payment link instead, and what becomes of a link nobody pays.Read thisMoney a family owes
How a balance appears, where each side sees it, what the system chases on its own, and what it will never chase.Read thisRenew a subscription before the term ends
How an ending subscription reaches the renewals list, which reminders go out without you, and why a renewal is a new subscription rather than an extension of the old one.Read thisMove a student to fewer days a week
Reduce a live subscription mid-term, what happens to the money the family already paid, and the two things the system will not do for you.Read thisStock, desk sales, and an item nobody paid for
How an item reaches the catalogue, the two ways to sell it, what a family can buy on their own, and why something a child took without paying is the desk's problem alone.Read thisSending messages to families
Who an announcement really reaches, how the system picks WhatsApp or email, what one message costs your plan, and what cannot be taken back.Read thisWho changed what, and when
The two records the school keeps of itself: a row for every change made in the app, and the handful of notices the school itself is sent.Read thisSchool rules and the refund policy
The two admin-only pages that decide what families may do alone, which absence earns a credit, and how much a cancellation gives back.Read thisConnect a payment provider
What the provider setting really switches on, how far an installment offer actually reaches, and what a school with no provider has to do instead.Read thisSend from your own WhatsApp number
Connecting the school's number through Meta, what changes the moment it is connected, and why the first messages still arrive by email.Read thisYour logo, your colours, your own address
How the palette is chosen for you and when it stops listening, which surfaces the branding never reaches, and what connecting your own domain really asks of you.Read thisStaff accounts and what each one reaches
How roles, groups and class access add up to what one person sees, what can never be granted to anyone, and the screen where the sidebar and the server disagree.Read thisYour school's plan
What the tier you pay for caps, what it switches on, what happens the moment a cap is reached, and what everyone sees if the bill goes unpaid.Read this
For parents
Signing in, and what your account shows
The number the school holds is your login, why a child can be missing from your family screen, where the school's messages arrive, and what sits on each child's page.Read thisPaying the school
What the balance on your payments page is made of, how a card payment finishes, how long a payment link lasts, and what a saved card lets the school do.Read thisYour child's classes, absences and make-ups
What telling the school in advance really does, how a missed class turns into a credit, how to spend one, and where the coaches' notes are.Read thisThe shop, events and enrolling a child
What the app takes money for, what a place at an event really reserves, what enrolling holds before the money clears, and what a half-finished payment leaves behind.Read this
For coaches
Ready when you are
Take a holiday. Let the school run.
Fourteen days free. No card, no contract, and we move your data over with you. If it is not doing the work by the end of the trial, you walk away and nothing has changed.
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