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Packages, and the subscriptions sold from them

A package is the offer; a subscription is one family's copy of it. How to build one, how its price and term work, and why editing it never reaches a family who already bought.

Written for school owners and admins

A package is the priced offer a family buys for itself: so many days a week, a pool of classes to choose from, and a total price for each length of term. A subscription is what one family ends up holding — their classes, their dates, their price. Selling at the desk never touches a package; there you type the classes, the term and the price each time. The screen is admin-only: a Manager account sees Packages in the sidebar but is bounced back to the dashboard.

Building one

  1. Open Packages and press New package.
  2. Name it in Package name — families see this name and little else.
  3. Set Days a week, then tick the pool under Classes to choose from. Tick more classes than the days you sell and the family chooses which ones; tick exactly as many and they get all of them.
  4. Price each term length under Offered durations. Each figure is the total for that whole term, not a monthly rate; Monthly price only suggests, and is never saved.
  5. Decide how they may pay for the term: Charge only a deposit up front, Allow paying at the first class, Allow paying the school directly. Paying later takes the seat before any money arrives; paying the school directly holds it back until someone records the money. Offer a trial class is not a fourth way to pay: it is a separate one-day product, and ticking it reveals a Trial price (₪) box that starts empty, so an untouched trial is a free one.
  6. Press Create package. Anything missing is listed under Fix these before saving: — a package with no priced length cannot be saved.

What the family actually buys

The price is copied onto the subscription at purchase. The term does not start the day they pay: it starts on the latest first-class date among the classes that family picked, when one is still ahead, and otherwise on the day they register, then runs the months they chose. A deposit reduces only what the card is charged now — the subscription carries the full price, and the rest becomes money owed.

Changing it later

Editing a package does nothing to what has already been sold. A subscription keeps the classes, dates and price it was created with and holds no link back to the package it came from, so a new price is a price for the next family only. To change what an enrolled family pays, change their subscription.

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